You will receive your order within 7 to 10 days maximum after you have ordered on the site. A confirmation email with your tracking number will be sent to you as soon as your package is shipped from our warehouses.

As soon as your order is shipped from our warehouses you will receive a tracking link by email allowing you to follow its progress.

Yes, absolutely. We ship worldwide.

We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. You can, however, trace your order and see where it is at any time. If you still feel you need help tracking your package or would like to inquire about it, please contact us by email at the following address:

marketing@ethniks.fr

We do our best to resolve any issues our customers may encounter with their online items. If you still wish to receive a refund on your order, we can of course make the payment, in the event that the appeal is made within 30 days following the date of the order and the product(s) concerned are not on sale. . For more information, please read more about our refund policy

Open it in the presence of the delivery person to see if the product is damaged. If so, refuse it.

If the delivery person refuses to let you open the package, refuse that too. These same checks must also be carried out in the event of collection at the post office.

Depending on the return method chosen, it will take 8 working days (excluding weekends and public holidays) for your package to reach our warehouse. Remember that the return remains your responsibility until it arrives in our warehouses, so remember to always ask for proof of sending in order to keep an eye on its progress. Once received, your return will be processed within 1 working day, an email will be sent to you to confirm receipt.

We accept all major credit cards (VISA, MasterCard, AMEX) and PayPal payments. However, we do not accept checks, money orders or bank transfers